Drafting Well-Written Quality Award Applications
These articles provide experience-based advice about effective methods for preparing an outstanding application to a quality award program.
Strategic Planning That Gets Results
“Begin with the end in mind.” One of the most important steps in developing a strategic plan is to identify your organization’s desired future/destination. Where should your organization be headed over the next few years to be successful? You can then begin to:
- Identify key strategies to achieve the desired future
- Develop specific key outcomes to be achieved
- Develop key action plans to achieve the desired outcomes
- Identify key metrics to monitor progress toward achieving the desired future/destination.
4 Steps to Effectively Prioritize Feedback Report Improvement Opportunities
If your organization has applied to any quality award program, you received a Feedback Report that listed your organizational strengths as well as the areas for improvement, often called Opportunities for Improvement (OFIs). Your Feedback Report may have contained 50-65 OFIs! Unless you are different from most organizations, you do not have the capacity to resolve all these OFIs. In addition, not all OFIs are equally important. The following article details a systematic process to identify which OFIs will have the biggest impact on improving your organization.